- A complaint should be reported to the LIU office by the affected worker.
- The complainant should visit any one of the Labour Inspectorate offices and should bring with them documents such as a contract, pay slip or correspondence to support their information with regard to wages and other terms and conditions of work. He/she should have the correct name and address of the business and the name of the owner.
- The Labour Inspector will assess the information given to determine whether a compliant should be taken or if advice or a referral should be given.
- If a complaint is valid the Labour Inspector will complete the compliant form by asking the worker a number of questions. All information provided is treated as confidential.
- The complainant will be asked to sign the complaint form to verify the information and also provide a valid form of Identification.
- The complaint will be assigned to a Labour Inspector for investigation.
- The National Minimum Wage is currently fifteen dollars ($15.00) per hour exclusive of gratuities, service charges and commissions.
- No worker in Trinidad and Tobago should be paid less than $15.00 per hour.
- Hours of work and wages for Minimum Wage Workers, overtime pay, special rates of pay for work done on off days and public holidays.
- Terms and Conditions for the Minimum Wage Workers such as sick leave and vacation leave; meal and rest breaks.
- Maternity Leave for pregnant female workers in any work place in Trinidad and Tobago.
- Child Labour Prevention – Ensuring that young persons under the age of sixteen (16) are not employed.
- To be paid a wage rate of at least $15.00 per hour for an 8-hour work day or a 40-hour work week.
- To a meal break of not less than three-quarters of an hour and an additional rest break of no less than a quarter of an hour.
- To be paid overtime rate set out in the Second Schedule of the Minimum Wages Order 2014, for work performed beyond eight hours on a working day, forty hours on a work week, on off days and on public holidays.
- The Unit has two (2) permanent offices which are open to the public, Mondays to Thursdays from 8:00 a.m. to 4:15 p.m. and on Fridays from 8.00 a.m. to 4.00 p.m. at:-
i. Level 3 Duke Place, 50-54 Duke Street, Port-of-Spain. Telephone: 299-0300 Option 3.
ii. 3rd Floor, Hosein’s Building 40-42 St. James Street, San Fernando. Telephone: 285-5133 Option 4.
2. A Labour Inspector is present at the following locations one (1) day per month from 9:00 a.m. to 3:00 p.m.
i. 1st Tuesday: One Stop Career Resource Centre. Siparia Administrative Complex, Siparia. Telephone: 649-0982.
ii. 2nd Tuesday: Co – operatives Development Division. Brierley Street, Sangre Grande. Telephone: 668-7604.
iii. 3rd Thursday: One Stop Career Resource Centre. John & Lange Sts., Montrose Chaguanas. Telephone: 665-6658.
iv. 3rd Thursday: Cemetery Street, Toco. Telephone: 670-1503
v. Every Tuesday: Labour Inspectorate Unit, Frisco Junction, Point Fortin. Telephone: 648-5810
vi. Services in Tobago can be accessed at:- Gulf City Mall. Lowlands, Tobago. Telephone: 660-7891 or 635-0944.
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